Startup 129: Term Sheet – Board of Directors

This post is a continuation of the series about venture capital term sheets.  If you have not yet read the previous posts on Valuation and Dilution, Liquidation Preferences, Anti-Dilution, and Voting Rights and Protective Provisions, you might want to start with them.  In particular, when thinking about the Board it’s important to understand investors Voting Rights and Protective Provisions, and the requirement of investors’ consent on certain decision.   (The links are at the bottom of the post as well…)

There are lots of things to consider for a startup’s Board of Directors including its role, who should be on it, and how to best work with the board.

You’re Fired! (or Hired)
To start, a Board of Directors has one primary job, which is to hire and fire the CEO. Sounds a little like your worst Donald Trump nightmare, eh?  What this truly means is that the Board is an oversight organization for all the company’s shareholders and an advisory group for the company’s management.

The Board ultimately holds the CEO and the executive team accountable for meeting agreed upon objectives, manages compensation for the top executives, and works with auditors to ensure appropriate accounting and business practices.  This is their “ongoing” job.  Additionally, over the life of the company, the Board will vote on key decisions such as raising more money or selling the company.

Term Sheet
Typically the language in a term sheet is very straightforward and will simply outline the number and names of people on the board.  The Series A will set the basic blueprint including the representation of the common shareholders and founders.  The following example language is from the NVCA’s sample term sheet:

“At the initial Closing, the Board shall consist of [______] members comprised of (i) [Name] as [the representative designated by [____], as the lead Investor, (ii) [Name] as the representative designated by the remaining Investors, (iii) [Name] as the representative designated by the Founders, (iv) the person then serving as the Chief Executive Officer of the Company, and (v) [___] person(s) who are not employed by the Company and who are mutually acceptable [to the Founders and Investors][to the other directors].”

Not only is this common language, but this also happens to be a very ideal structure with two investors, two common shareholders including the CEO and then an outside, non-employee and non-investor board member.  It’s ideal because all shareholders are represented and if needed, the outside board member can serve a tie breaking function.

As you raise additional rounds of funding, almost every investor will want a seat on the board which can get quite unwieldy.  I strongly encourage companies to have a small set of board members (ideally 5 but no more than 7) who appropriately represent the shareholders.  Only if needed, offer to future investors “Board observation rights”.  Observer rights allow an investor to sit in on a board meeting but they are not voting members of the Board.

The Board is Your Team
Choosing your board members is as important, if not even more important than the structure.  Think about each board member as if you were hiring them to work for the company.  Do they have certain technical competencies that make the company better? Ideally each board member brings experience with startup execution or understands the business and market or both.

It is also important that they have the right relational competencies to work well with you, the rest of the board and the entire company.  A board of successful people does not necessarily mean a successful board.  They have to work well together.  (Read It’s the people, stupid part II for more on relational competenticies.)

Making the best of it
Now that you have the board set up, the question is how to best work with your board.  Despite what many fear, the Board is not responsible nor does a good board want to run the day-to-day operations of a company.  Does that mean that the Board will simply let you do what you want?  Probably not but if your board wants to run the company then you have not put together the best Board or, and I hate to be blunt, it could be that you are not doing a good job.

The key to a successful board relationship is leadership.  Being a good leader means you have followers.  And the best way to have the board “follow” you is to set a plan, deliver on the results and keep in regular communications especially sharing bad news early. I have never heard of a successful company having a difficult board dynamic.

For more on this idea, I suggest you check out the posts If you don’t know where you’re going, well, you’re lost, and A few golden rules for a great Board relationship, and Control Freaks Are Us to learn more about how to ensure a successful board relationship.

Anyway, I hope this helps.  Enjoy the other posts and please feel free to share your thoughts or questions. And to get notified about future posts, please to sign up for email updates or follow me on Twitter.  Thanks, feel free to share the post with your friends, and go get started…


 

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Startup 127: Term Sheet – Voting Rights and Protective Provisions

This is the latest in a continuing series of posts about venture capital term sheets.  The first three dealt with term sheet issues around ownership, dilution and the impact of Valuation, Liquidation Preferences, and Anti-dilution.   You might want to start with those three posts before diving into this latest which covers Voting Rights and Protective Provisions that venture capitalists require in their term sheets.

Voting Rights – What’s the Big Idea?
Voting Rights are pretty straightforward.   The language you will find in a term sheet usually looks something like this:

The Series A Preferred Stock shall vote together with the Common Stock on an as-converted basis, and not as a separate class, except (i) the Series A Preferred as a class shall be entitled to elect [_______] members of the Board (the “Series A Directors”), and (ii) as required by law.

Voting on “an as-converted basis” means that in the case of any shareholder votes except for the Board Seats and assuming there have been no triggers for anti-dilution, the preferred shares convert on a 1:1 ratio and everyone votes based on their company ownership and the majority rules.  But of course, it’s not as simple as that. And while Board seats are very important, before you think about how to structure a startup board, there is something even more important to understand which are called Protective Provisions.

Protective Provisions – What’s the big idea?
In general, the Board of Directors approves most strategic management decisions.  And for most decisions requiring a shareholder vote, everyone votes based on the number of shares they own.  However, there are certain things that investors get to decide (or at least must consent to) regardless of their ownership stake or make up of the Board of Directors.  These include:

  • Any sale or dissolution of the company
  • Issuing new shares of stock
  • Changes to the size of the Board of Directors
  • Creating, owning or selling any subsidiary
  • Any change to the certificate of incorporation or Bylaws.
  • Changes to any rights of other shares which give the same or better rights as their preferred shares
  • Purchases or any dividends on stock before the preferred shares
  • Issuing any debt

In many ways, Protective Provisions are as important, if not more important, to understand as how to organize your Board of Directors (which will be the next post). Investors include them so that when the preferred share holders are a minority, they are protected against certain actions of the majority such as a the possibility that a majority of the shareholders being able to sell the company to a family member for $10 and as result, wiping out the investors.  In general, they are reasonable protections when they serve as protections as opposed to control.

Protective Provisions – How do they work?
Protective Provisions are actually pretty straight-forward.  There is the list of decisions to which the preferred shareholders have to agree or consent before the company can act.  There is some negotiation for items such as taking on debt, as usually there is some threshold below which the company can take on debt without consent.  Though most of the items are not very negotiable.

However, what is negotiable is how the Protective Provisions work when you raise multiple rounds of funding.   They can either work in such a manner such that all the preferred shareholders vote together as a class regardless of when they invested or alternatively each series of preferred shares have the right to vote separately for each series on the protective provisions.  As I will explain, having all the preferred shareholders vote as a class is in the company’s best interest.

Let’s take the example of a company that has raised one round of funding, called a Series A, in which the preferred shareholders own 30% of the company.  In this case, the preferred shareholders have to vote on any of the itemized protective provisions and it’s simple.

Now what happens in the case that you raise two additional rounds of funding, a Series B and a Series C? Each time you raise a new round, it’s in the best interest of the company that the preferred shareholders vote all together and share the protective provisions otherwise you could have a small minority shareholder that has veto rights over what are big decisions.  For example, let’s assume the Series B owns 15% and the Series C owns 5% of the company. If the Series C had their own protective provisions, then a 5% shareholder could veto a decision to sell the company even if 95% of the rest of the shareholders voted to sell the company.  This is an example of how a protective provision can become a controlling provision.

Additionally, there is one other twist, which is the threshold for the voting in the protective provisions.  In general, it is in the best interest to have a majority or close to a majority, such as 60% because again, this is supposed to be a protective provision and not a controlling provision.

In summary, while a company may think that the make up of the Board of Directors is the most important item, it turns out that the protective provisions  give the preferred investors quite a bit of power over key decisions. Does this mean that the Board does not matter? Absolutely not, and that will be the topic of the next post.

I am also going to interview Bill Gurley of Benchmark Capital this week. Send me your questions for him via the Contact form.

Lastly, if you like this, please share it with friends using the buttons below. And, if you want an update for the next post, sign up below or follow me on twitter. Thanks.


 

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Term Sheet – Anti-Dilution

Term Sheet – Anti-Dilution

This is the third post in a series attempting to demystify term sheets.  The first two posts are on Valuation and Liquidation Preferences and are a good place to start.

Delusional on Dilution
As mentioned in the previous posts, a term sheet is a non-binding letter of intent that outlines a potential investment in a startup.  Much of what a term sheet covers is the value of the company and how much ownership the founders and other shareholders give up in order to get the investment.  The amount of ownership a company gives up is called dilution.  And between valuation discussions, liquidation preferences and especially with the math for anti-dilution, this whole process might start to make you a little delusional.  But hang in there, as this is the last big term dealing with dilution.

Term Sheet Anti Dilution – What’s the Big Idea?
In addition to giving up a stake in the company, when you raise venture capital, in a term sheet investors typically get additional protection rights that, in certain cases, their ownership stake will not be diluted.  This primarily deals with the case when a future investor gets a better price to invest in the company.  The term is referred to, as you already guessed, Anti-dilution.

Anti-dilution is a price protection guarantee not unlike, for example, when a store like Best Buy guarantees it will make up the difference on the price you pay for a camera if you find it for a lower price later. In reality, you only have to worry about this term if you have a down round.  A down round is when a follow on investment is made at a pre-money valuation that is lower than a previous round’s pre-money valuation.  (Don’t know what pre-money means, then check out the post on Valuation.)

As a result, based on how well you execute you have lots of control to avoid having investors ever use this protection.  (See previous post Control Freaks are Us). Plan, execute and deliver results and odds are that even in tough times your valuation will increase from each round. But let’s look at how this works in the case you do have a down round.

How it works
As mentioned earlier, Anti Dilution is basically price protection for the investors.  Let’s go back to the example used in the previous two posts in which NewCo, Inc. sells shares in a Series A investment at a pre-money valuation of $6 million and raises $4 million of new money. If there were 6 million shares (4 million for the founders and employees plus 2 million for a 20% option pool), that would price the shares at $1 per share ($6 million/6 million shares).  By raising $4 million, NewCo, Inc. issues 4 million new shares at $1 per share to the investors for a total of 10 million shares.

Following so far?  I hope so because that’s the easy math!

Let’s say for some reason that disaster strikes and NewCo misses most of its goals, the economy goes into recession, and yet the company needs to raise more money.  NewCo, Inc. gets an offer from a new investor to provide $1 million for a Series B at a $5 million pre money valuation.  Since the post money of the Series A was $10 million and the pre-money of the Series B is $5 million, this is referred to as a down round. In this case, the Series A Anti-dilution protection would kick in.

There are two types of Anti-Dilution preferences – Weighted Average and Full Ratchet.  Let’s start with the most common, which is a weighted average formula called “Broad based weighted average”. According to Wilson Sonsini, a leading Silicon Valley law firm, 92% of their term sheets in 2008 used Broad-based weighted average.  And that’s good news, because it is the most favorable for the company other than not having any Anti Dilution which is probably not going to happen for most companies.

So what happens?
Basically, Anti-dilution lowers the price at which preferred shares convert to common stock.  As mentioned in the previous post on Liquidation Preferences, in the case of a sale or an IPO that exceeds the minimum liquidation preferences, preferred shares convert into common stock.  In the case of Anti-dilution, when the conversion happens, the preferred shares convert at lower price so that preferred shares receive extra shares of common stock as their price protection.

In the case of broad-based weighted average, the idea is to lower the original conversion price to a number somewhere between itself and the new price per share based on a weighted average of the shares issued in the down round and the number of shares that would have been offered if the round had been at the price of that investors round.

And now for the fun part – Algebra.

The formula to calculate the conversion rate is:

((Fully Diluted Shares pre-down round + Shares issuable if investment had been at higher round price) / (Fully Diluted Shares pre-down round + Actual shares issued in down round)) * Original Conversion Price

In our example of NewCo, Inc, the new conversion factor is calculated as follows:

(10,000,000 shares + 1,000,000 shares)/(10,000,000 shares + 2,000,000 shares) * $1  = $.92

  • The 10,000,000 shares is Fully Diluted Shares following the Series A, all common shares help by founders and employees, all allocated in the option pool and all preferred shares help by investors.
  • The 1,000,000 shares issuable is calculated based on if the investment had occurred at the Series A price by dividing the $1 million new investment by the Series A price per share which was $1.
  • The Actual shares issued in the down round are calculated by determining the price per share ($5,000,000 pre-money valuation divided by 10,000,000 shares outstanding) of $.50 and then dividing the investment amount by the price per share ($1,000,000/$.50) which equals 2,000,000 shares issued in the down round.
  • The $1 is the Series A price per share and conversion price.

As a result, the 4 million Series A preferred shares would eventually convert by dividing the total numbers of shares by the new conversion price.

4 million shares / .92 =  4,363,636 shares.

The 363,636 additional shares is the result of the Anti Dilution protection for the series A. In summary, the idea for a broad based weighted average anti-dilution is that investors get some protection based on the weighted average of all the shares in the company on a fully diluted basis.  Of all the alternatives, this is the most reasonable and desirable for the company.

What are the Twists?
First, if there is more than one round of funding prior to a down round, then each round would go through a similar calculation.  The difference being the “Shares issuable if investment had been at higher round price” uses the price for each round.  This is not really a twist but causes further dilution as each round gets a new and lower conversion price.

Secondly, you will sometimes see something called “Narrow-based” weighted-average.  These are far less typical and the difference is basically that it excludes unexercised options, warrants and the like.  As a result, the new conversion rate is lower and more favorable to investors than broad-based weighted-average formulas.

ratchet_and_clank

Rachet and Clank

Lastly, there is the dreaded Full Ratchet.  This is much simpler to explain yet thankfully in only about 5% of all term sheets though it was in 10% of 2008 down round term sheets (Again all data from Wilson Sonsini).   How this works is that the lower price of the down round simply becomes the new conversion price.  In our example, the Series A investors would convert at $.50 per share instead of $1.  This means they would end up with 8 million versus the 4.3 million shares under the broad based weighted average.  (4 million shares divided by .5) Clearly this is painful and it’s not that common because it dilutes the founders and employees to a point, that it’s not in their interest to stay for the long term as their stake is no longer meaningful.

Additionally, the earliest investors avoid using this because it may never benefit them and if the down round is higher than the Series A price, it may only cause dilution for themselves.

Summary
This has been a long post with lots of math so thanks for hanging in there.  In summary, most every term sheet has Anti-dilution.  If you can, focus on getting a broad based weighted average formula and then make sure you execute well so that this never comes into play.

UPDATE: Posted the next in the series Startup Term Sheet – Voting Rights and Protective Provisions

Please feel free to leave a comment or ask a question if something does not make sense.

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A few golden rules for a great Board relationship

A few golden rules for a great Board relationship

Working with a Board of Directors can be, well, scary.  Why?  Because they ultimately have the responsibility to hire and fire you.  That’s really one of their only jobs.  You say you don’t have a Board?  A Board might be a group of people or maybe just an individual to whom you are responsible to report on your job results.  If you think about it like that, we all have a Board.  

Board

Many people have asked how I ensured a successful Board relationship at Vontu.  To be honest, I tried to keep it simple and follow a few golden rules:

  1. Keep your expectations in check
  2. Pick your board wisely
  3. Tell them what you are going to do and do it
  4. Communicate, communicate and communicate

Keep your expectations in check
After our first round of funding at Connectify, my second startup, I sat down with each of the board members and asked what were their expectations of me and what I should expect of them. The board consisted of two venture capitalists, two outside “operating executives”, one of my co-founders and myself. The most interesting feedback was from one of the investors who said,

If you don’t expect more than money, then you will be happy.

Needless to say, this was a surprise.  I expected to hear how they would help us to recruit the team, find our customers, get publicity, and on and on.  If you read many of the venture capital websites, that is what they promise.  Yet his advice was quite sage because the reality is, especially with investors, they typically have 6-10 (if not more!) investments and are constantly looking for new ones.  The model for venture capital is one of a portfolio of investments in which the few very successful companies deliver the lion share of the investment returns.  And at the end of the day, they are investors relying on you to deliver the results.  Does that mean that they don’t help?  No.  Great board members help but you should expect that the help will be somewhat sporadic and usually only on the really big stuff.  I was lucky to have a great board but at the end of the day, it was my job to deliver the results.

Pick your board wisely
If you are afforded the luxury of being a founder, adding board members is as important as anyone else on your team.  And you should “interview” them and be sure that you are comfortable that you will work well together.  Board dynamics are tough enough without having people whose personalities clash.  If you have the smartest people in the room, but they don’t have the right “relational competencies” (see previous post, It’s the people, stupid part II) then it’s likely the board will be ineffective.  You say you can’t choose your Board?  Well, if your board is your job, then sometimes finding a new job with a great manager is the right answer.  

Additionally, especially for startups, it’s really important to have a balanced board that includes part of the management team, some of the investors (but not all if there are lots of them) and some outside board members.  That way the discussion is balanced across all the constituents.

Tell them what you are going to do, and do it
This is such a simple idea for a successful board relationship.  Actually it’s a great idea for any relationship. Your boss. Your team. Your spouse. Your friends. By setting the right expectations and achieving them, you build trust. If you are a math junkie, its a simple formula:

Success equals Results less Expectations

And to have success, it starts with the Expectations or plan.  As discussed in the post “If you don’t know where you’re going, well, you’re lost“, you should make sure the Board agrees with your Wildly Important Goals and the Objectives for measuring their success.  They can be consulted on the strategy for how you achieve them but that is ultimately your decision.  And try to keep the discussions away from the day to day tactics.  Without an agreed upon set of Wildly Important Goals and Objectives, well, the relationship will likely go awry.

Communicate, communicate and communicate
As in most any relationship, communications is another key ingredient.  For our Board, we established a rhythm of meeting approximately once a month.  During those meetings we would use our Wildly Important Goals and Objectives as the template for how we gave the board updates.  And each person on the executive team would review the results from the previous month focusing on top 3 success and top 3 challenges.  This way the board always knew how we were doing at any given moment.  

This works great for the normal updates, but anything important, typically bad news should be communicated early and often and never wait for a formal meeting.  Bad news early and being honest is always the best policy. I remember when we were about to close a $10 million round of funding and weeks before the contracts were signed and the money was wired, I realized we would both miss our sales targets and we needed to let go of a senior executive.  I could have waited until after we had the money to tell everyone so as not to risk the funding, but that was not the right way to work.  Instead I called the investors, swallowed hard, and told them what was happening.  Maybe not so surprisingly the response was one of support.  Generally the investors said that by being honest about a short term issue and putting the funding at risk, it made them more comfortable to invest.  Granted overall things were going well, but needless to say it made a big impression on the new investors.

In summary, if you keep your expectations low, choose the board thinking about relational competencies, tell them what you are going to do and do it, and constantly communicate, then over time, the board will  develop an ever increasing level of trust. This trust means more focused board meetings, support for management’s decisions, and generally less stress.  And again, these not only work for a “real” board of directors, but for anyone to whom you are responsible for delivering results whether in your job, community or relationships.  

Let me know what you think and feel free to subscribe to receive updates as I post new entries.  I promise, no spam.  Thanks.


 

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